Service terms

Terms of Service

Last updated: July 28, 2026

1. Agreement

These Terms of Service ("Terms") govern your use of Association Mirror, a service operated by Bigbee Solutions LLC ("Bigbee Solutions," "we," "us," or "our"). By creating an account, connecting HubSpot, purchasing a plan, or using the Service, you agree to these Terms and the Privacy Policy.

You must be at least 18 and able to enter a binding agreement. If you use the Service for an organization, you represent that you have authority to bind that organization.

2. The Service

Association Mirror provides a HubSpot custom workflow action that can copy selected associations from an enrolled CRM record to a destination record. Depending on the action configuration, it may add missing associations, synchronize selected associations, or remove associations. The Service also provides account, portal-connection, usage, execution-history, and billing features.

Available association-capable standard and custom objects depend on HubSpot's APIs, your HubSpot subscription, the objects enabled in your portal, the permissions granted by a portal administrator, and the action definition then available in HubSpot. Products and Users are not offered as targets or associated-object choices because HubSpot does not allow those objects to be associated; executions enrolling either as a source are rejected. Association Mirror is an independent product of Bigbee Solutions and is not made or endorsed by HubSpot.

The Service creates HubSpot's default/unlabeled record relationships. It does not select, copy, or reproduce custom association labels.

3. Accounts and Authorized Access

  • You must provide accurate account information and keep it current.
  • You are responsible for your password, account sessions, and activities under your account.
  • You may connect only HubSpot portals you are authorized to administer and may grant only permissions your organization has approved.
  • You must notify us promptly at [email protected] if you suspect unauthorized use.

4. Your Workflows and CRM Data

You control each workflow, enrollment trigger, source record, destination record ID, association filter, and operation. You are responsible for confirming that those settings are correct and that your use complies with law, contract, and your organization's policies.

Sync and Remove can change or remove CRM associations. Test with non-production records, review the destination ID, and consider using Add before enabling a workflow broadly. Bigbee Solutions is not responsible for changes caused by your workflow configuration, incorrect record IDs, other integrations, or changes made directly in HubSpot.

5. Plans, Usage, and Billing

5.1 Current public plans

  • Free: $0/month, 25 workflow executions per monthly period, 1 connected HubSpot portal.
  • Standard: $25/month, 250 workflow executions per billing period, up to 3 connected HubSpot portals.
  • Premium: $200/month, 5,000 workflow executions per billing period, up to 5 connected HubSpot portals.

The Free plan is not a timed trial and does not require a credit card. Any custom plan, service level, or usage allowance applies only if confirmed in a written agreement. Current plan details are shown at https://associationmirror.com/pricing.

5.2 Usage limits

A workflow execution that the Service processes or attempts to process may count toward your plan. The dashboard's usage record is controlling. After you reach a limit, further executions may be skipped until the next period or a plan upgrade becomes effective.

5.3 Paid subscriptions

Stripe processes paid subscriptions in advance on a recurring monthly basis. Applicable taxes may be added. Your subscription renews automatically until canceled. Stripe will show the effective price, proration, and timing of a plan change before you confirm it.

5.4 Cancellation and refunds

You may manage or cancel a paid subscription through the billing portal linked from your dashboard. Unless Stripe shows otherwise at confirmation, cancellation takes effect at the end of the current paid period. Payments are non-refundable except where required by law or expressly agreed by Bigbee Solutions. Contact us if you believe a charge is incorrect.

5.5 Price changes

We may change plan features or prices. Changes to an existing paid subscription will take effect only as disclosed through Stripe or in advance by the Service, subject to applicable law.

6. Acceptable Use

You may not:

  • Use the Service unlawfully, deceptively, or to violate another person's rights.
  • Access CRM data or a HubSpot portal without authorization.
  • Probe, bypass, disable, or interfere with security, usage limits, signatures, or access controls.
  • Introduce malware, overload the Service, or use automated traffic outside ordinary workflow operation.
  • Resell or provide the Service to third parties unless we agree in writing.
  • Reverse engineer the Service except to the limited extent a restriction is prohibited by law.

7. Privacy and Confidentiality

Our handling of personal information is described in the Privacy Policy. Each party will use reasonable care to protect non-public information received from the other and will use it only for the Service, support, security, billing, or legal compliance.

8. Third-Party Services

HubSpot, Stripe, Cloudflare, Hostinger, SendGrid, and other third-party services have their own terms, availability, and privacy practices. We are not responsible for a third party's service interruption, API change, account restriction, or act or omission. You remain responsible for maintaining the HubSpot subscription and permissions required for your workflows.

9. Ownership and Feedback

Bigbee Solutions and its licensors retain all rights in Association Mirror, including its software, design, branding, and documentation. You retain rights in your CRM and account data. You grant us the limited right to process that data only as needed to operate, secure, support, and improve the Service. If you provide feedback, you allow us to use it without obligation.

10. Availability and Changes

We work to keep the Service available but do not promise uninterrupted or error-free operation. We may maintain, modify, suspend, or discontinue features to address security, legal, technical, or business needs. When practical, we will give advance notice of a material discontinuation that affects active paid users.

11. Suspension and Termination

You may stop using the Service at any time. We may limit or suspend access for nonpayment, security risk, unlawful use, material breach, or conduct that harms the Service or others. We may terminate an account after notice when reasonably practical. Sections that by their nature should survive termination will survive.

To request account and HubSpot data deletion, follow the public deletion procedure.

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." BIGBEE SOLUTIONS DISCLAIMS IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT A WORKFLOW WILL PRODUCE A PARTICULAR BUSINESS OUTCOME OR THAT THIRD-PARTY DATA OR SERVICES WILL BE ACCURATE OR AVAILABLE.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIGBEE SOLUTIONS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA. BIGBEE SOLUTIONS' TOTAL LIABILITY ARISING FROM THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE DURING THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITS DO NOT APPLY WHERE THEY ARE PROHIBITED BY LAW.

14. Indemnification

To the extent permitted by law, you will defend and indemnify Bigbee Solutions against third-party claims arising from your CRM data, workflow configuration, unlawful use, or material breach of these Terms. This does not require you to indemnify Bigbee Solutions for its own unlawful conduct.

15. General Terms

These Terms and the Privacy Policy are the agreement between you and Bigbee Solutions about the Service unless a signed agreement says otherwise. If a provision is unenforceable, the remaining provisions remain effective. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them as part of a reorganization or transfer of the Service.

These Terms are governed by applicable United States law and the law of the state in which Bigbee Solutions is organized, without regard to conflict-of-law rules. Mandatory consumer protections in your jurisdiction continue to apply.

16. Changes and Contact

We may update these Terms by posting a revised version and changing the date above. We may also notify registered users of material changes through the Service or by email. Your continued use after the effective date constitutes acceptance where permitted by law.

Questions, billing concerns, or legal notices may be sent to:
Association Mirror / Bigbee Solutions LLC
[email protected]
https://associationmirror.com